The Social Matrix is a framework that helps understand and navigate different types of social interactions. It maps social situations across two key dimensions, helping you choose appropriate communication strategies.
This dimension measures whether the interaction is focused on achieving specific goals (instrumental) or building emotional connections (emotional).
This dimension indicates the depth of the relationship and interaction, from surface-level exchanges to deep, meaningful connections.
Select a type of social interaction to see its characteristics and recommended approaches:
Choose a specific scenario to see how to apply the social matrix in real situations: